Shipping policy
At Maeve-Label, ordering fashion should feel smooth from the moment you click checkout to the day your parcel arrives. Our shipping process is designed to be clear, dependable, and easy to understand, so you always know what to expect.
We deliver exclusively within Australia. All delivery costs within Australia are covered by us, so the price you see for your fashion items is the price you pay. Each order is carefully prepared and packed before it leaves our hands.
Order Processing
- Orders are processed within 1–2 business days.
- Orders placed after the daily cut-off are processed the next business day.
- Our daily cut-off time is 5:00 PM AEST (UTC+10), Monday through Saturday.
Delivery Timeframes
- Standard delivery usually takes 3–7 business days once your order has been shipped.
- In most cases, your order will arrive within 4–9 business days from the date of purchase.
Carrier Services
All orders are fulfilled through our logistics network. We partner with the following reliable carriers for deliveries within Australia:
- Australia Post
The carrier may vary depending on your location and order specifics, but all shipments include tracking.
Shipping Area
- We currently ship only to addresses within Australia.
- Orders cannot be delivered outside Australia at this time.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking details. This allows you to follow your delivery step by step until it reaches your door.
Delivery Issues
If you experience any issues with your delivery, such as delays or a lost package, please contact our customer service team immediately at support@Maeve-Label.com or via our Contact page. We are here to assist you and ensure your order arrives safely and on time.
If your order has not arrived within 20 business days of dispatch, please reach out so we can investigate the matter for you.
Need Assistance
If you have any questions about shipping or need help with your order, our support team is always happy to assist.
You can contact us anytime at support@Maeve-Label.com
We appreciate your trust in Maeve-Label and look forward to delivering styles you’ll love, right to your doorstep.